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Coordination of European Research on Industrial Safety towards Smart and Sustainable Growth

Value of Safety

  • Value is a criterion people use, often implicitly, to select and  justify actions and to evaluate people and events. Values are operating  philosophies or principles that guide an organization’s internal conduct  as well as its relationship with the external world. They exert major  influence on the behaviour of individuals and teams and serve as broad  guidelines in all situations. In this project, safety values and other  supporting values for safety are addressed in the context of business  strategy, corporate identity and corporate social responsibility.

    Safety  values are important because they underlie any safety culture.  Especially in an era of deregulation, globalisation, economic downturn  and the ‘changing world of work’, values and culture are more stable  than management systems or priorities. These values are also a component  of firms' Corporate Social Responsibility programmes.

    CEOs  and production managers play a key role in safety management and safety  promotion in their organisation. Their commitment depends ultimately on  their values and those of the organisation, and of its key  stakeholders. Especially on this level, there is often a misbalance  between Safety Values and Business values, leading to dilemmas and  unsafe situations. By exploring the safety values and dilemmas, this  project should produce insight into more successful mechanisms that have  the potential to strengthen and promote safety values. The ultimate  goal is to embed safety values in the values and strategies of the  company.

  • As values are abstract basic concepts, the question is how Safety  Values are defined and used in practice by the key agents, especially  higher managers, and how they affect employers’ and employees' decisions  and behaviour at the workplace.

    The project will address the following research questions:


    1. How do CEOs and production managers define the value of safety and what safety values are important for them?

    2. Can consensus be achieved between (groups of) key stakeholders on VALOSA?

    3. What dilemmas/bottlenecks are important in practicing safety values, and how can organisations effectively deal with them?

    4. What are effective/efficient ways to promote safety through communicating and sharing VALOSA?

    • create a common understanding of how VALOSA are defined by various key stakeholders

    • identify  practical dilemma’s and bottlenecks in practicing safety values, and  how organisations can effectively deal with these dilemmas,

    • determine how the VALOSA play a role in daily industrial practice, at different organizational levels

    • develop a draft methodology to promote and share safety values, thereby also strengthening management commitment

  • The project consists of four work packages:

    • WP1: Literature review

    • WP2: Interviews of stakeholders

    • WP3: Delphi study

    • WP4: Questionnaire and observations in 3 companies

    In WP1 we will conduct a descriptive literature review, based on  scientific journals and other relevant material. The aims are to provide  information about the general background and context safety values, to  define safety value, and to explore value perspectives. The literature  review will be used as a ground when developing contents for interviews  (WP2) and Delphi study (WP3). The literature review will include the  following topics: definition of safety values, mechanisms that form and  strengthen safety values, impact of safety values at daily routines, and  value related dilemmas. Moral, social, and business aspects will be  notified. The review will focus on scientific journals on management,  occupational safety, process safety, industrial safety and  organizational psychology. Meta-analysis and reviews for last ten years  will constitute the main content, but also individual studies and other  relevant material will be included. The literature review will offer  essential background information for WP2, WP3 and WP4.

    In  WP2 we will develop an interview method and form based on previous  knowledge, research, and practices (WP1). A semi-structured interview  will ensure that information for constructing Delphi study (WP3) and  questionnaire (WP4) will be obtained. In order to get wide perspective  of safety values, we will invite the CEOs and/or top management in 20  organizations at least in five European countries to participate in the  interviews. They will be carried out as face-to-face interviews, or by  using telephone or skype/videomeeting connections and the summary of the  interview will be sent to the interviewee for revision and comments.  The results will also be summarized in a report. The interviews provide  practice- based information on safety values and their impact on  organization’s functions. This information is essential when defining  the topics and questions for Delphi study (WP3) and the questionnaire  (WP4).

    In WP3 we execute a Delphi study. The Delphi procedure  will be used to identify to develop consensus on the value of safety and  safety values. A panel of stakeholders will be asked to give their  expert judgment on the value of safety, safety values and dilemmas  confronted in practice. The panel for the Delphi study will include the  following groups: (1) CEOs and production managers, (2) safety  engineers, (3) supervisors, (4) workers or workers representatives, (5)  representatives from local or national authorities (including  inspections), (6) safety researchers/experts, and  (7) (social and  private) insurers. We will approach at least 50 members of each of these  groups, from several European countries, and go for a response of at  least 30 for each of these groups. We foresee two rounds in the Delphi  project. For the first round, an online questionnaire will be developed,  which will include the value of safety (for the organisation, society  and individuals), safety values and safety supporting values, and main  dilemmas in the practical application of safety values.

    The  experts will be invited to participate by e-mail and will be given a  login code. In the first round, we will ask them to rate the relevance  of the factors mentioned; they will also have the opportunity to suggest  additional relevant factors. In order to find consensus, the relevance  ratings of the first round will be statistically analysed. For the  second round, a summary of the consensus and convergence of the first  round will be provided as feedback to the panel members. In this round,  the no-consensus factors and the additional items suggested in the first  round will be included. The Stakeholders will then be asked give their  personal motivations for their (no-consensus) scores and to reconsider  their scores given the feedback from the other participants (they will  be able to maintain or change their scores). The answers for the second  round will also be statistically analysed. The topics for the first  round will be based on the literature review and the interviews. In  terms of statistical processing, medians and the interquartile ranges  (IQR) will be used to define (the degree of) consensus.

    In  WP4 we will develop a safety value questionnaire, based on information  from WP1, WP2 and WP3. First, we will conduct group interviews in focus  organizations to identify additional essential topics and relevant  questions. The questionnaire will include questions on perceived safety  values in different organizational levels and groups, and how they  affect safety performance. We will invite 1.500-2.000 persons from three  Finnish companies to participate in the survey. The differences between  various personnel groups will be analyzed statistically in order to  recognize problems and bottlenecks in sharing values and in value  communication. In the participating three organizations, we will also  include observations at the work places during the second year of the  project. With observations we will gather additional information about  the topics of the questionnaire, especially about existing safety values  and how they become concrete in daily operations and working  conditions. We try to identify value conflicts in everyday work,  decision making and value communication. We will assess how  organizations promote and share the safety values in practice, and what  factors in companies and organizations strengthen safety values. In  research, part of the companies contacted will be selected from Finnish  Zero Accident Forum. The Zero Accident Forum is a voluntary network of  Finnish workplaces. It is open to any workplace, regardless of its size,  field or level of occupational safety. What is important is to have a  genuine desire to improve safety and strive towards zero accidents. The  membership of the Zero Accident Forum means that the management and  staff of the organization are committed to improving their own  occupational safety and carrying out the work it entails.

  • The value of safety and safety as a value

    Publication date:

    23/09/16

    License:

    CC BY-SA

    Type:

    Final report

    Many companies describe safety as their top priority, but does that mean  that safety is a (core) value? Values are operating philosophies or  principles that guide an organization’s internal conduct as well as its  relationship with the external world. Values provide guidance for people  on what is good or desirable and what is not. This means that values  are more stable and can be expected to have a more sustainable impact on  safety than safety as “just a priority”.  The research presented in this document analyzes how safety values are  defined and used in practice, in particular by managers, and how they  affect employers’ and employees’ decisions and behaviour at work. The  work comprises three complementary activities: (1) a literature review  on the value of safety and safety as a value, focusing on the moral,  social and business dimensions that strengthen safety values; (2) a set  of semi-structured interviews with CEOs in several European countries,  which collected their perception of safety as a value and its impact in  company strategy and in the workplace; (3) a Delphi survey (N=111),  which collected consensus statements on the value of safety, on values  that support safety, and the mechanisms that form and reinforce values  that are perceived to support safety values in practice.

    Organizational values and valuing safety at work

    Publication date:

    16/01/17

    License:

    CC BY-SA

    Type:

    Intermediate report

    This document presents the second part of the Value of Safety (ValoSa) research project, which consisted of interviews at the supervisor and worker levels, as well as the “Organizational values and valuing safety at work” survey carried out in three Finnish companies. The aim of the survey was to study 1) how safety is valued in different organizational groups, 2) what kind of value conflicts come up in everyday work, decision-making and value communication, 3) how organizations promote and share the safety as a value in practice, and 4) what factors in companies and organizations can strengthen safety as a value.

    Literature review on the Value of Safety and Safety as a Value

    Publication date:

    25/08/15

    License:

    CC BY-SA

    Type:

    Intermediate report

    The purpose of this paper is to review the scientific literature on the  value of safety, and safety as a value. Safety can thereby be a value  for organizations, for individuals (e.g. managers or, workers) and for  society at large. There are quite few peer-reviewed scientific  publications on the value of safety, other than the economic value. In  fact, the value of safety seems and safety values are implicit in most  safety research (as the aim is usually to somehow contribute to the  improvement of safety). However, it is only very seldom explicitly  addressed in the scientific literature. Therefore we have included also  some non peer-reviewed publications in this review.

  • Ingrid Raben

    TNO

    The Netherlands

    Anne Jansen

    TNO

    The Netherlands

    Steijn Wouter

    TNO

    The Netherlands

    Dolf Van der Beek

    TNO

    The Netherlands

    Gabriele Oliva

    Complex systems and security lab, University Campus Bio-Medico of Rome

    Italy

    Roberto Setola

    Complex systems and security lab, University Campus Bio-Medico of Rome

    Italy

    Alessandro Tugnoli

    Università di Bologna

    Italy

    Ernesto Salzano

    Università di Bologna

    Italy

    Minna Nissilä

    VTT, Technical Research Center of Finland

    Finland

    Jouko Heikkilä

    VTT, Technical Research Center of Finland

    Finland

    Nadezhda Gotcheva

    VTT, Technical Research Center of Finland

    Finland

    Marja Ylönen

    VTT, Technical Research Center of Finland

    Finland

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